![]() If this happens we’ll try to take the payment again. Sometimes your Direct Debit payment might fail. This means you'll only have to tell us about your requirements once. Once you’ve let us know your preferences and adjustments, we can tailor our services to you whenever you contact us. If you find it difficult to access any of our services due to a disability, you might find it helpful to register for our Access For All service. How do I get additional support for a disability or personal situation? ![]() We may ask you to provide your phone number so that we can help you access the most relevant support content. We’re making some improvements to our systems and you may notice some changes once this is complete. If you’re in contract, there'll be an early termination fee in line with our terms You can keep an eye on your usage and bill in My O2.As part of this, we might restrict some of your services, to stop you incurring further charges Set up an affordable repayment plan within My O2 to help you clear your arrears if you meet the correct requirements.Add or lower your Spend Cap if you have one.You can move to a different tariff, if you’re on an O2 Refresh tariff bought on or after 22 March 2018.When you sign in to My O2 you can keep track and manage your account. What support is available in My O2 to help me with payment plans? You can get in touch with our Payment Management team on 08 who’ll find a solution that’s right for you. How can I speak to someone about my bill?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |